Contents 2
Preface 6
Definitions 8
Context of application for accreditation 10
The need for teacher development in Botswana 10
The status of distance education in Botswana 10
Cost-benefit analysis for teacher development through distance education 10
Why accredit Ba Isago and the NPDE? 10
Overview of institutional arrangements to offer NPDE 11
Immediate challenge: the need to contextualise by up to 20% some of the NPDE modules 11
Table 1: NPDE modules needing to be re-contextualised 11
Table 2: Dimensions of NPDE programme management 12
1. Target audience 13
1.1 Educational purpose of the programme 14
1.2 Demography of learner population (e.g. age range, gender, employment) and student information system 14
Table 3: Demography of learner population 14
Table 4: Enrolment projections 2009-2012 14
1.3 Motivation for learning (e.g. vocational, academic) 15
1.4 Existing knowledge and/or skills of target learners (e.g. can study skills be assumed?) 15
1.5 Curriculum needs (e.g. is it defined by an examination or a professional body, academic knowledge, vocational skills?) 15
1.6 Market research 15
2. Type of tutoring system and infrastructure 16
2.1 Campus based, organisation based, individual based 16
Table 5: Ba Isago NPDE support centres 16
2.2 Self-paced or programme based 16
2.3 Open access 17
2.4 Single, dual-mode, partnership service provider 17
2.5 Teaching and learning strategy 17
Table 6: Philosophy and practice in an ODL context 18
Table 7: The learning episode and the implications for the teacher of adults (Rogers 2002:23) 19
Table 8: Monologic versus dialogic teaching (Gravett 2005:42) 20
Figure 1: The basic processes and dimensions of learning 22
Figure 2: Learning in working life (after Illeris et al. 2004, p. 69) 23
2.6 Infrastructure and library resources 24
3. Choice of technology for interaction with students 27
3.1 Print, audio/visual, web-based or a mix 27
3.2 Access implications of choice 27
3.3 Training implications of choice 27
3.4 Cost – including maintenance and sustainability 28
3.5 Philosophy and objectives 28
4. Business planning and costing 28
4.1 Policy and planning 29
4.2 Capital and recurrent costs 29
4.3 Self-financing or subsidised? 30
5. Staffing 30
5.1 HR systems 30
5.2 Staff complement 31
5.3 Staff workload 31
6. Programme and learning materials 32
6.1 Programme and materials design 32
6.2 Materials development 33
Table ***: Some differences between textbooks and DE materials 35
7. Tutoring and supporting students 36
7.1 Tutor role and tasks 36
7.2 Tutor skills 36
7.3 Recruiting tutors 36
7.4 Induction and training tutors 36
7.5 Monitoring tutors 36
7.6 Marking and feedback 37
7.7 Face-to-face, telephone, online tutoring 37
7.8 Student counselling 37
7.9 Administrative support 37
7.10 Student guides and providing information to students 37
7.11 Making course information available 37
7.12 Learning centres 37
8. Recruiting and enrolling students 38
8.1 Marketing 38
8.2 Recognition of prior learning 38
8.3 Briefing students about distance education 38
8.4 Enrolment 39
8.5 Fee payment system 39
9. Assessing students 39
9.1 Assessment design 39
9.2 Balance between summative and formative assessment 39
9.3 Methods of submission and giving feedback (e.g. online or by paper correspondence) 39
9.4 Recording marks and student progress 39
9.5 Quality assurance of assessment 39
9.6 Assessment management 40
9.7 Security 40
10. Managing and administering NPDE 40
10.1 Accountability and governance 40
10.2 Management of communication 40
10.3 Management of the curriculum 40
10.4 Management of information 41
10.5 Operational issues 41
10.6 Programme administrative issues 41
10.7 Programme coordination 41
10.8 Collaborative arrangements 41
11. Monitoring evaluation and quality assurance for NPDE 41
11.1 Who is the evaluation for? 42
11.2 The level of monitoring (e.g. system level, course/programme level, individual tutor or individual learner) 42
11.3 Capability to act on findings of evaluation, monitoring and quality assurance 42
11.4 Student retention and throughput rates 42
11.5 Programme impact 42
11.6 Programme review 42
12. Ba Isago quality management systems 43
Bibliography 44
Compilation of this portfolio has been informed primarily by consideration of the following legislation:
O. B. Gabasiane, Managing Director