Cybersecurity Challenges in Social Media Erdal Ozkaya



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3.6.2
 
Policies 
Policies and standards are effective tools for putting in place checks to ensure that 
social engineers do not prevail. Organizations should take time to set up policies that close all 
the gaps that social engineers can use. These policies should also remove laxity from users 


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and make them responsible for the type of information that they share outside the company's 
systems. Policies must also be reviewed and updated with time and should not be 
unattainable by employees. 
3.6.3
 
User education 
The best solution to combat social engineering attacks is to educate users on what it is 
and how it is done. Users should particularly be taught not to give out information over social 
media, rush a process because a client demands so, yield to intimidation, agree to allow some 
small mistakes, or give system access to other people. 
3.7
 
Analysis of the proposed solutions 
The proposed solutions above can be very effective against social engineering threats 
to the organization. The implementation of best practices is particularly important since it 
seals off the existing insecure avenues that can lead to an organization being attacked by 
social engineers. Policies are also important tools that are sometimes neglected. Users should 
be taught to follow them and they will save the organization from attacks. Lastly, it is known 
that the best solution to social engineering is user education. Therefore, this is a very practical 
way to defeat social engineers. The only problem with the proposed solutions is that they do 
not focus more on the individual user, they focus on a user within the organization 
environment. Most of the time, users will be away from the organization and may be more 
exposed to social engineers. 

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