1.1 Country Context and Contextual Developments
The most important country contextual developments are presented below:
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Vietnam is experiencing rapid economic growth that is continuing in 2015, contrary to growth trends in its biggest neighbour China, were the economic growth after years is coming to a halt. SME’s in Vietnam are flourishing and the furniture and wood sector (focus of SCORE In Vietnam) is doing very well with good profit margins of companies. This sets a favourable context for the SCORE project implementation in Vietnam.
1.2 Key partners in SCORE implementation
At present, the key partners in SCORE are:
VCCI-HCMC: The Vietnam Chamber of Commerce and Industry (Ho Chi Minh City) is the most important historic partner in the SCORE project. In the first phase of SCORE VCCI was also the implementing partner of SCORE and there was no separate ILO SCORE team. This has changed in phase II, when the SCORE team was formed as an ILO implementing structure. VCCI still remains an important (though less actively and intensively involved in implementation) partner for general oversight and for promotion and marketing of SCORE and for the identification of possible trainers for SCORE. ILO is now starting up a process of transferring SCORE back into the hands of VCCI. Although there is clear interest of VCCI in SCORE, the sustainability perspectives of SCORE are not yet good enough to ensure a quick process of transfer of SCORE to VCCI. The ILO SCORE team is currently facilitating the process of institutionalizing SCORE into VCCI HCMC.
HAWA (Handicraft and Woodwork Industry Association of HCMC) and BIFA(Bin Duong Industry Furniture Association: These are the furniture sector associations in the region of HCMC with whom ILO SCORE is cooperating in promoting and marketing SCORE, to organize trainings and also to provide candidates for the team of SCORE trainers. The cooperation with these two associations is very good and intensive.
The SCORE project in Vietnam is mostly managed and coordinated by the ILO SCORE team together with national implementing partners (the furniture associations). The SCORE team has provided training to these VCCI and associations on how to manage, market and organize SCORE to members of business associations. There are not yet any institutional training providing institutions with whom SCORE works together in Vietnam.
1.3 National Tripartite Advisory Committee
The members of the National Technical Advisory Committee in Vietnam are VCCI, Vietnam General Confederation of Labour (VGCL), Ministry of Labour, Invalids and Social Affairs (MOLISA and DOLISA). In the practical implementation of the project MOLISA/DOLISA and VGCL are not very actively involved, although both participate occasionally in training events and they observe SCORE activities in the sector associations and companies.
1.4 Activities, outputs and outcomes since start of SCORE Phase II
The realization of activities against planning is presented in the Workplan smartsheets of SCORE. The Smartsheet results of Vietnam were analyzed for implementation rates and are presented in the table below:
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Output 1: Sub-sectors and clusters selected (where applicable)
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50%
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50%
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Output 2: Industry Association and training institutions trained in marketing, selling and organizing SCORE training
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50%
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50%
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Output 3: National capacity available to replicate the training program
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19%
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81%
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Output 4: A locally adapted, gender-mainstreamed edition of the SCORE-training materials available
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100%
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Output 5: Robust M&E information and reports regularly available
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100%
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Output 6: Service providers trained to deliver
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100%
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Output 7: SMEs trained on SCORE Modules 1-5 on a demand-driven basis
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47%
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53%
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Output 8: Documentation and dissemination of good workplace practices is available
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100%
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Output 9: Policy makers, labour inspectors and social partners have increased
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100%
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Output 10: Social marketing campaigns to stimulate demand for workplace improvements and change attitudes toward workplace cooperation (where applicable)
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100%
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Legend: Green=completed; yellow=in progress; red=delayed; white=not yet started or not planned
The realization of activities against planning is on track, but the table also shows that all outputs are still in the implementation stage and only a limited amount of activities under outputs is completed. This image can be explained by the fact that implementation at the start of phase II was delayed, but is catching up considerably in the passed year.
The realization of outputs is presented on smart-sheets. Until June 2015, the following outputs were realized:
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Target
June 2015
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Actual
June 2015
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Objective 1: Industry associations and training
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Nr. of institutions embedding SCORE Training in their SMEs service portfolio
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3
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3
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% of training cost covered by non-ILO resources
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35
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26
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Nr. of national institutions or MNEs sponsoring/paying for SCORE
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1
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2
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Output 1: sub-sectors and clusters with high decent job creation potential and strong
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Nr. of clusters selected (geographic areas)
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3
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4
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Output 2: Industry Association and training
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Nr. of MoUs signed by IAs/training institutions
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3
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3
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Nr. of reps of IAs/training institutions trained (M/F)
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50 (33%F)
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54 (31%F)
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Nr. of business plans for SCORE Training developed by IAS/training institutions
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0
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Output 3: National capacity available to replicate
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Nr. of national Expert Trainers available (m/f)
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4
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4
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Presence of a national centre of excellence for SCORE
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0
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Objective 2: Service providers deliver effective
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% of Modules delivered with medium or high independence
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Medium: 50
High: 25
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Output 4: A locally adapted, gender-mainstreamed edition of the SCORE-training
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Nr. of Modules gender-mainstreamed and adapted to sector and country
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5
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5
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Output 5: SCORE M&E system established and up-to-date
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Nr. of monthly/quarterly reports submitted on time
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14
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14
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Nr. of incomplete/incorrect data sheets in M&E database
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0
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3
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Output 6: Service providers trained to deliver
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Number of trainers certified in SCORE module 1 (m/f)
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0(30%F)
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0(0%F)
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Output 7: SMEs trained on SCORE Modules 1-5
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Number of SMEs trained on Module 1 (M-owned/F-owned)
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75(30%F)
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68(18%F)
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% of SMEs taking up more than one module
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30
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38
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% of participants rating training as good or very good
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75
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97
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Immediate Objective 3: Increased awareness of responsible workplace practices
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Nr. of partner initiatives promoting responsible workplace practices as a result of ILO awareness raising
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0
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1
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Output 8: Documentation and dissemination of good workplace practices is available
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Nr. of case studies documented
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7
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9
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Nr. of national disseminating events
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5
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5
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Output 9: Policy makers, labour inspectors and social partners have increased
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Nr. of policy makers, labour inspectors and social partners trained (not in ToT/E)
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35(30%F)
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30(31%F)
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Nr. of NTAC meetings held
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7
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7
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(Between brackets is the percentage of Females)
The table above shows that implementation of the project is generally on track in Vietnam with the exception of the cost-recovery rates that are significantly below planned targets.
Outcomes reported on the M&E online platform until 20 December 2015 are presented below:
% SME's reporting on one or more key indicators
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No data
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Average # EIT meetings/month
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3
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Average # EIP projects completed
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24
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Average # gender-sensitive practices
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7
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Average # employee suggestions/month
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5
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Average % change # grievances
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-54
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Average % change defect rate
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-28
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Average % change energy usage
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3
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Average % change absenteeism
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17
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Average % change labour turnover
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-24
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Average % change # accidents logged
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-83
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Average % change average wage/employee
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6
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Estimated average cost-savings due to SCORE (in USD)
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0,15
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The data on the indicators in the table above are somewhat confusing and difficult to interpret. Some of this confusion can be related to errors and imprecisions in the data collection. While some changes are negative, others are positive and this is (except for wages) contrary to the logic of SCORE. The reported savings per company (recalculated in USD) also seems to contain an error, because it indicates savings with virtually no value.
At the highest level, outcomes were reported on job-creation effects. The results (until 20 December 2015) are presented in the table below:
Enterprises Trained
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87
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# Enterprises for which data is available
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69
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% Enterprises providing basic reporting
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79%
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Job creation
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Nr. of jobs created in enterprises trained
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1595
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Nr. of jobs lost in enterprises trained
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-2
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Net change
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1593
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Changes in employment status
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Increase in casual workers
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2
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Decrease in casual workers
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-396
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Net change
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-394
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The net job creation effect in Vietnam is surprisingly high, considering the relatively small number of participating companies and considering effects in other countries. But here one should realize that the furniture industry is very labour intensive and it is also doing quite well. Although there might be some bias towards the positive side, it is likely that SCORE in Vietnam might have contributed to a significant increase of employment in the furniture sector, including a process of transferring casual contracts into fixed labour contracts. These developments were also confirmed by the stakeholders interviewed in Vietnam.
During the evaluation visit the evaluators have visited two SME’s to confirm achievement of outcomes in enterprise walkthroughs. The changes observed at SME level are presented in the table below. The average scores are given on a three-point scale (1=low, 2=sufficient, 3=good)
SME Walk Through Checklist
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Score
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1. visibility CSR expressions
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2,00
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2. Visibility certificates (ISO etc.)
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2,00
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3. Overall cleanliness
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3,00
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4. Clear instructions workers safety
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1,50
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5. Visible OSH aspects
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2,00
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6. Signs energy efficiency
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2,00
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7. Gender specific provisions
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1,00
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8. Waste management systems
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2,00
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9. Facilities worker’s social wellbeing
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2,50
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