Are all of the requirements of the standard addressed in the handbook?

Are all of the requirements of the standard addressed in the handbook?

• Are all of the requirements of the standard addressed in the handbook?

• What is the schedule to complete the handbook or will it be in a continual state of change/improvement?

• When will the AS9100 Rev C changes be incorporated into the handbook?

• The handbook has training material, procedures and a matrix with guidance. Where did all of this material come from and how is it intended to be used?

• What are the restrictions on the use of the material? Is it copyrighted?

• There are guidance materials identified as “Best Practices” listed in the handbook. Will the auditors hold companies to this level of performance? Will companies hold their suppliers to these “Best Practices”?

• Don’t “Best Practices” vary dependent on the size and complexity of the company? Has it been determined that the “Best Practices” included in the handbook will work in any company?

• Some parts of the SCMH have a matrix that gives examples of what the different users can expect from a particular type of company. Are there any instructions on how and when to use the matrix?

• Will training on the use of the SCMH be available through IAQG?

SCMH Survey –

• SCMH Survey –

• Information page

• Your Statement of work
• Types suppliers you work with

• 11 survey areas – aligns with SCMH chapters

• Utilize Assessment Maturity Models
• Rate your supply base as a whole
• Provide a range
• Provide a medium
• Identify specific “areas of concern” - Possible future topics for the SCMH

Scope:

• Scope:

• To assess a supplier’s capability to a set of main domains impacting supply chain performance

• Purpose of the Model:

• Use as a guide to assess the maturity of a supplier to achieve and sustain customer expectations, especially for “On Time” and “On Quality” delivery

• It is suitable for:

• Different product types
• Different company sizes
• Total or partial application

Fill out the survey and return to me by end of Workshop

• Fill out the survey and return to me by end of Workshop

• Or mail to:

• The Boeing Company
• P. O. Box 3707 mailstop 08-50
• Seattle, WA 98124-2207
• Attention: Darryl E. Hue

• Or scan and email to:

• “[e-mail]”

• Remember – Important to identify those critical Supply Chain “Areas of Concern”

• Receive input by COB Friday, August 7, 2009

• Names are optional but if you would like to get a copy of the results, please provide email address via separate email

Back Up Material

• Back Up Material

1 - Sales, Master scheduling and Sequencing: Balancing and forecasting Medium-Long term customer demand with operational & financial capabilities by optimizing sequence of operations, schedule and resources.

• 1 - Sales, Master scheduling and Sequencing: Balancing and forecasting Medium-Long term customer demand with operational & financial capabilities by optimizing sequence of operations, schedule and resources.

• 2 - Contract requirements flow down: Managing Review and flow down of contract requirements from the customers, through all functions internally & to suppliers.

• 3 - Design and development: New product introduction activities impacting supply chain performances including product and process essential characteristics management, changes and obsolescence management.

• 4 - Supplier sourcing selection & approval: Make or buy process and mapping of the supply chain responsibilities, including partners, suppliers…, Sourcing, Negotiating, & Contracting in line with Make or Buy strategy and Approving suppliers.

5 - Planning of product realisation (Plant, material, skills, capacity planning and scheduling): Plan & optimize the use of resources and means to meet operations planning at plant level.

• 5 - Planning of product realisation (Plant, material, skills, capacity planning and scheduling): Plan & optimize the use of resources and means to meet operations planning at plant level.

• 6 - Order Management & Logistic (internal & external): Issuing orders, resolving unplanned events & following up till completion including receipt. Collaborative Management of material, services & information to & from the supplier; Optimizing material flow, stock and inventory through the supply chain., up to final customer delivery. Customer property included.

• 7 - Manufacturing & inspection (Production & service provision): Manufacturing and product integration processes, including inspection.

• 8 - Supplier operational management and product validation (Purchasing process): Operational monitoring and surveillance of suppliers to ensure purchased products and services meet customer requirements (includes initial product validation). Working with suppliers to continually raise their performance levels (Supplier Development activities when required).

9 - Control of non conformities, corrective & preventive actions : Non conformance management and root cause analysis process for all business domains. Raising, notifying, deciding and acting to manage and prevent non conformities (product, processes, documentation, delays, etc...).

• 9 - Control of non conformities, corrective & preventive actions : Non conformance management and root cause analysis process for all business domains. Raising, notifying, deciding and acting to manage and prevent non conformities (product, processes, documentation, delays, etc...).

• 10 - Customer Support: Supporting the customer to ensure end user satisfaction during "in service" phase (Maintenance & Repair, Spares, Training and Documentation, Operating Data feedback and analysis). This includes when applicable, supporting the customer during the product integration activities, up to delivery to the end user (Entry Into Service).

• TRANSVERSAL PROCESS:

• 11- Business Processes Performance Management and Customer Satisfaction Monitoring: Survey, Consolidation and continual improvement of Supply Chain performance (Internal/External), risk and change management, overall decision process to meet customer satisfaction and business objectives throughout Life cycle

Definition and content of the 5 levels :

• Definition and content of the 5 levels :

• 1: Undefined and not capable (No Process, Methods, Tools and/or inappropriate behaviours)
• 2: Defined and applied : but not 100% effective or not applied everywhere in the company (capable for low risk products and services)
• 3: Defined, applied and effective: repeated satisfactory performance capable
• 4: Predictable : performance of proactive improvements towards planned targets, but not systematically on all processes / areas / products
• 5: Optimised : best in class, continual improvement fully deployed, involving all stake holders as part of company culture