18.3. Change in transportation due to changes in schedule (other than force majeure)
18.3.1. Passengers should be informed about expecting flight delays.
18.3.2. In case of transportation changes caused by changes in schedule (except for force-majeure
circumstances), the Airline will provide Passengers with services until it is able to perform
their transportation by route specified in the ticket.
18.3.3. The list of services to be provided to Passengers will depend on the flight delay duration:
- In case of flight delay for 2 to 5 hours Passengers will be provided with snacks and cooling
drinks, communication services (2 local and/or interurban telephone calls, e-mail, telex or fax). If a
Passenger wishes to cancel a trip, the air ticket cost will be returned to the full extent without any
deduction.
- In case of flight delay for over 5 hours and at the night time, Passengers will be accommodated in a
hotel (on international flights) and provided with transport facilities for transportation between the
airport and hotel, as well as with meals and drinks. Meals (breakfast, dinner, supper) shall be provided
depending on the time of day. Services stipulated in this clause will be provided free of charge. Passengers
with permanent residence at the point of flight delay will not be provided with accommodation until a
decision considering the flight reschedule on the next day is made. Any additional charges of passengers
will not be reimbursed.
18.3.4. In transit or transfer point Passengers will be serviced subject to confirmation of reservation for
the next flight segment, if flight connection loss or delay occurs due to the fault of the Airline.
Dostları ilə paylaş: | 
