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=>ANSWER: YES

1. The staff appraisal process should be designed by employees.

Keywords: staff appraisal process

“The staff appraisal process” is only mentioned in the paragraph of Key Point Three: “For managers, this means that employees must have the capability of doing the job and must regard the appraisal process as valid.” However, the writer does not say anything about whether this process should be designed by employees or not.

+ staff = employees

=>ANSWER: NOT GIVEN

24. 
    Employees‟ earnings should be disclosed to everyone within the organization. Keywords: earnings, disclosed
    

In the paragraph of Key Point Five, the writer suggests that: “Eliminating the secrecy surrounding pay by openly communicating everyone‟s remuneration, publicising performance bonuses ….will make rewards more visible …….” So, the statement agrees with the view of the writer.
+ earnings = pay, remuneration

+ disclose = eliminate the secrecy, openly communicate, publicise

=>ANSWER: YES

Questions 25-27: Match each group with the correct description.

1. 
   High achievers A. They judge promotion to be important.
   
2. 
   Clerical workers B. They have less need of external goals.
   
3. 
   Production workers C. They think that the quality of their work is important.
   
4. 
   They resist goals which are imposed.
   
5. 
   They have limited job options.
   

1. High achievers

In Key Point Two, the writer states that: “For those with high achievement needs… the existence of goals is less important because high achievers are already internally motivated.” So high achievers have less need of external goals, because they have high internal motivation.