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=>ANSWER: i

Questions 19-24: YES/NO/NOT GIVEN

1. A shrinking organization tends to lose its less skilled employees rather than its more skilled employees.

Keywords: shrinking organization, skilled employees

In the first paragraph, the writer says that: “When an organization is shrinking, the best and most mobile workers are prone to leave voluntarily.
…they are the ones….with the highest skills and experience.” So the given statement is opposite to the writer‟s view. The more skilled employees are the most likely to leave.

=>ANSWER: NO

1. It is easier to manage a small business than a large business.

Keywords: small business, large business.

Small and large businesses are mentioned in Key Point One: “For example, if the job is running a small business or an autonomous unit within a larger business…..”, but there is no information about whether it is easier to manage a small business rather than a large business. Instead, the paragraph deals only with matching people to jobs.

=>ANSWER: NOT GIVEN

1. High achievers are well suited to team work.

Keywords: High achievers, team work.

In the paragraph of Key Point One, the writer says: ” …high achievers will do best

… where there is independence …” So, high achievers are well suited to work independently, not to team work.

=>ANSWER: NO

1. Some employees can feel manipulated when asked to participate in goal- setting.

Keywords: manipulated, participate in goal-setting

Look at the paragraph of Key Point Two, in which it is said that: “If participation (in goal-setting) and the culture are incongruous, employees are likely to perceive the participation process as manipulative …” So, this means that some employees can feel manipulated when asked to participate in goal-setting.