National Licensing for Property Occupations Consultation Regulation Impact Statement

Strata managing agent

Completion of CPP40609 Certificate IV in Property Services (Operations) from the CPP07 Training Package, including the units of competency listed in Table G.3, for the licensing of strata managing agents.

Table G.3: Proposed mandatory units of competency to be included in the CPP40609 Certificate IV in Property Services (Operations).

Unit code	Unit title
CPPDSM4028A	Identify and analyse risks and opportunities in the property industry
CPPDSM4044A	Coordinate maintenance and repair of properties and facilities
CPPDSM4047A	Implement and monitor procurement process
CPPDSM4048A	Implement customer service strategies in the property industry
CPPDSM4063A	Participate in developing or establishing property or facilities contracts
BSBFIA402A	Report on financial activity
BSBRKG304B	Maintain business records
BSBSMB406A	Manage small business finances
CPPDSM3019A	Communicate with clients as part of agency operations
CPPDSM3017A	Work in strata/community management sector
CPPDSM4006A	Establish and manage agency trust accounts
CPPDSM4034A	Assess and implement strata/community management agreement
CPPDSM4045A	Facilitate meetings in the property industry
CPPDSM4056A	Manage conflicts and disputes in the property industry
CPPDSM4074A	Select and appoint contractors in the property industry
BSBREL401A	Establish networks
CPPDSM4009A	Interpret legislation to complete agency work

Auctioneer

Completion of a skill set comprising the three units of competency shown in Table G.6 from CPP07 Property Services Training Package for the licensing of auctioneers.

Table G.6: Proposed skill set for an auctioneer

Unit code	Unit title
CPPDSM4019A	Prepare for auction and complete sale
CPPDSM4004A	Conduct auction
CPPDSM4008A	Identify legal and ethical requirements of property sales to complete agency work

Agent’s representative

Completion of a skill set comprising the five units of competency shown in Table G.7 from CPP07 Property Services Training Package for the licensing of an agent’s representative.

Table G.7: Proposed skill set for an agent’s representative

Unit code	Unit title
CPPDSM4080A*	Work in the real estate industry
CPPDSM4007A	Identify legal and ethical requirements of property management to complete agency work
CPPDSM4008A	Identify legal and ethical requirements of property sales to complete agency work
CPPDSM4009A	Interpret legislation to complete agency work
CPPDSM3019A	Communicate with clients as part of agency operations

* The Advisory Committee proposed that the Construction Property Services Industry Skills Council develop a new unit which combines CPPDSM4080A Work in the real estate industry and CPPDSM4079A Work in the business broking sector.

References

Reports and presentations

Allen Consulting Group 2008, Evaluation of COAG initiatives for full and effective mutual recognition, Department of Education, Employment and Workplace Relations, Canberra.

Australian Bureau of Statistics 2011, Australian systems of national accounts 2010-11 cat no. 5201.0, Australian Bureau of Statistics, Canberra.

Banks, G. 2006, ‘Regulation for Australia’s federation in the twenty-first century’, presentation to the Melbourne Institute/The Australian Economic and Social Outlook Conference, Melbourne, 2–3 November.
Consumer Affairs Victoria 2006, Final report of the body corporate review: a review of effectiveness and efficiency of the Subdivision Act 1988 and Subdivision (Body Corporate) Regulations 2001 as they relate to the operation of bodies corporate, Consumer Affairs, Melbourne.
Council of Australian Governments 2007, Best practice regulation – A guide for ministerial councils and national standard setting bodies.
Council of Australian Governments National Licensing Taskforce 2009a, Decision Regulation Impact Statement for the national licensing system for specified occupations, Canberra.
Council of Australian Governments 2009b, Intergovernmental agreement for a national licensing system for specified occupations.
IBISWorld 2011, ‘Industry Report: Real Estate Agents in Australia’ February 2011.
NSW Office of Fair Trading 2002, Property, Stock and Business Agents Act 2002 – Educational requirements for the property agency industry, Consultation Paper (Stage 1), Department of Commerce, Sydney.
NSW Office of Fair Trading 2003, Regulatory Impact Statement: Property, Stock and Business Agents Regulation 2003, Department of Commerce, Sydney.
NSW Office of Fair Trading 2008a, Property, Stock and Business Agents Act 2002 – Commissioner’s guidelines for continuing professional development, Department of Commerce, Sydney.
NSW Office of Fair Trading 2008b, Report: Statutory review of the Property Stock and Business Agents Act 2002, Department of Commerce, Sydney.

NSW Office of Fair Trading 2008c, Review of the Property Stock and Business Agents Act 2002. Chapter 3: Market Failure and the Objectives of the Legislation, Department of Commerce, Sydney.

Productivity Commission 2008, Performance benchmarking of Australian business regulation: cost of business registrations, Canberra.
Productivity Commission 2009, Review of mutual recognition schemes, research report, Canberra.
Shopping Centre Council of Australia 2008, Submission to the review of the Property, Stock and Business Agents Act 2002.

Government of Victoria 2005, Private Security Regulations 2005: Regulatory Impact Statement, Department of Justice,

Government of Victoria 2000, National Competition Policy Review of Victorian Legislation relating to the regulation of Estate Agents, Department of Justice, Melbourne.