| 5.10 Delays and Complaints
Service delays and service complaints will be monitored on a continual basis. Documented inability to perform under the conditions of the contract may result in default proceedings and/or termination.
5.11 Sales Requirements
Sales will be reviewed on a quarterly basis. Should no sales be recorded in two consecutive contract quarters, the contract supplier may be selected for termination. State Purchasing reserves the right to require awarded Respondents to submit detailed sales reports upon request. See General Contract Conditions, PUR 1000, Transaction Fee, Section 4.14 for MONTHLY reporting requirements.
The intent of the sales requirement is to maintain the value of the contract. Any termination resulting solely from this requirement would be for convenience and would not impact the contractor’s ability to conduct future business with the state.
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