The aim of eligibility requirements based on qualifications is to protect consumers from engaging practitioners who may deliver substandard service due to failure to reach a minimum standard of competence.
Strong views were expressed in the public consultations and submissions about the proposed qualification requirement for most of the licence categories. See discussion later in this chapter.
Review of the proposed qualifications
The qualification requirements for the property occupations are listed in Tables 3.13 to 3.21. The IAC recommended core units of competency that must be completed within each of the qualifications and also recommended a review of some units in order to fulfil the new licensing requirements. The IAC has also recommended the development of a couple of new units of competency. The work will be conducted by the Construction and Property Services Industry Skills Council, who are responsible for development of the property services training package.
It should be noted that the national licensing qualification requirements will only be required by new applicants and will have no impact on current licensees who will be transitioned to a national licence.
Real estate agents
The CPP40307 Certificate IV in Property Services (Real Estate) from the CPP07 Property Services Training Package will be the qualification requirement for a real estate agent’s licence. The Certificate must include the specified core units listed in Table 3.13, from the CPP07 Property Services Training Package. The units were identified by the IAC, however the unit code nomenclature may have changed since this time. See discussion later in this chapter.
The qualification requirement for a licensed business agent wishing to apply for a real estate agent’s licence is shown in Table 3.14.
It should be noted that the Certificate IV requirement is different to what is currently required in Queensland, Western Australian, South Australia, Tasmania, the Australian Capital Territory and the Northern Territory. The qualification will only be required by new applicants and will have no impact on current licensees. Attachment D includes an overview of current requirements.
Table 3.13: Qualification for a real estate agent
Qualification for a real estate agent
|
Completion of CPP40307 Certificate IV in Property Services (Real Estate) including the following specified core units from the CPP07 Property Services Training Package:
|
Unit code and specified core unit title
|
CPPDSM4080A
|
Work in the real estate industry
|
CPPDSM4007A
|
Identify legal and ethical requirements of property management to complete agency work
|
CPPDSM4008A
|
Identify legal and ethical requirements of property sales to complete agency work
|
CPPDSM4009B
|
Interpret legislation to complete agency work
|
CPPDSM4015A
|
Minimise agency and consumer risk
|
CPPDSM4011A
|
List property for lease
|
CPPDSM4013A
|
Market property for lease
|
CPPDSM4012A
|
List property for sale
|
CPPDSM4014A
|
Market property for sale
|
CPPDSM4003A
|
Appraise property
|
CPPDSM4018A
|
Prepare and present property reports
|
CPPDSM4010A
|
Lease property
|
CPPDSM4016A
|
Monitor and manage lease or tenancy agreement
|
CPPDSM4049A
|
Implement maintenance plan for managed properties
|
CPPDSM4020A
|
Present at tribunals
|
CPPDSM4019A
|
Prepare for auction and complete sale
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CPPDSM4005A
|
Establish and build client-agency relationships
|
CPPDSM4022A
|
Sell and finalise the sale of property by private treaty
|
CPPDSM4006A
|
Establish and manage agency trust accounts
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CPPDSM4056A
|
Manage conflict and disputes in the property industry
|
CPPDSM4017A
|
Negotiate effectively in property transactions
|
Table 3.14: Qualification for a licensed business agent wishing to apply for a real estate agent’s licence
Qualification for a licensed business agent wishing to apply for a real estate agent’s licence.
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Statement of attainment comprising the eight units of competency listed below from the CPP07 Property Services Training Package
|
Unit code
|
Unit title
|
CPPDSM4007A
|
Identify legal and ethical requirements of property management to complete agency work
|
CPPDSM4008A
|
Identify legal and ethical requirements of property sales to complete agency work
|
CPPDSM4003A
|
Appraise property
|
CPPDSM4019A
|
Prepare for auction and complete sale
|
CPPDSM4018A
|
Prepare and present property reports
|
CPPDSM4010A
|
Lease property
|
CPPDSM4016A
|
Monitor and manage lease or tenancy agreements
|
CPPDSM4022A
|
Sell and finalise the sale of property by private treaty
| Business agents
The CPP40507 Certificate IV in Property Services (Business Broking) from the CPP07 Property Services Training Package will be the qualification requirement for a business agent’s licence. The Certificate must include the specified core units listed in Table 3.15, from the CPP07 Property Services Training Package. The units were identified by the IAC, however the unit code nomenclature may have changed since this time. See discussion below in section 3.2.
A licensed business agent who wishes to apply for a real estate agent’s licence will need to complete the additional qualification requirement shown in Table 3.16.
It should be noted that the Certificate IV requirement is different to what is currently required in Queensland, Western Australian, South Australia, Tasmania, the Australian Capital Territory and the Northern Territory. This qualification will only be required by new applicants and has no impact on current licensees who will be deemed to a national licence. Attachment D includes an overview of current requirements.
Table 3.15: Qualification for business agent’s licence
Qualification for a business agent
|
Completion of CPP40507 Certificate IV in Property Services (Business Broking) including the following specified mandatory units from the CPP07 Property Services Training Package:
|
Unit code
|
Unit title
|
CPPDSM4079A
|
Work in the business broking sector
|
CPPDSM4006A
|
Establish and manage agency trust accounts
|
CPPDSM4015B
|
Minimise agency and consumer risk
|
CPPDSM4029A
|
Appraise business
|
CPPDSM4053A
|
List business for sale
|
CPPDSM4060A
|
Negotiate sale and manage sale to completion or settlement
|
CPPDSM4069A
|
Promote and market listed business
|
CPPDSM4009A
|
Interpret legislation to complete agency work
|
BSBRES401A
|
Analyse and present research information
|
A new unit to be developed
|
Identifying legal and ethical requirements of business sales and acquisitions to complete agency work
|
A new unit to be developed
|
Understanding and interpreting financial statements
|
Table 3.16: Qualification for a licensed real estate agent wishing to apply for a business agent’s licence
Qualification for a licensed real estate agent wishing to apply for a business agent’s licence
|
Statement of attainment comprising the following two units of competency from the CPP07 Property Services Training Package:
|
Unit code
|
Unit title
|
CPPDSM4029A
|
Appraise business
|
*
|
Identify legal and ethical requirements of business sales and acquisitions to complete agency work
|
* A new unit of competency will be developed
The CPP406011 Certificate IV in Property Services (Operations) from the CPP07 Property Services Training Package will be the qualification requirement for a strata managing agent’s licence. The Certificate must include the specified core units listed in Table 3.17, from the CPP07 Property Services Training Package. The units were identified by the IAC, however the unit code nomenclature may have changed since this time.
It should be noted that the Certificate IV requirement is different to what is currently required in the Australian Capital Territory and the Northern Territory. This qualification will only be required by new applicants and will have no impact on current licensees. See discussion later in this chapter. Attachment D includes an overview of current requirements.
Table 3.17: Qualifications for strata managing agents
Qualification for a strata managing agent
|
Completion of CPP406011 Certificate IV in Property Services (Operations) including the following mandatory units from the CPP07 Property Services Training Package:
|
Unit code
|
Unit title
|
CPPDSM4028A
|
Identify and analyse risks and opportunities in the property industry
|
CPPDSM4044A
|
Coordinate maintenance and repair of properties and facilities
|
CPPDSM4047A
|
Implement and monitor procurement process
|
CPPDSM4048A
|
Implement customer service strategies in the property industry
|
CPPDSM4063A
|
Participate in developing or establishing property or facilities contracts
|
BSBFIA402A
|
Report on financial activity
|
BSBRKG304B
|
Maintain business records
|
BSBSMB406A
|
Manage small business finances
|
CPPDSM3019A
|
Communicate with clients as part of agency operations
|
CPPDSM3017A
|
Work in strata/community management sector
|
CPPDSM4006A
|
Establish and manage agency trust accounts
|
CPPDSM4034A
|
Assess and implement strata/community management agreement
|
CPPDSM4045A
|
Facilitate meetings in the property industry
|
CPPDSM4056A
|
Manage conflicts and disputes in the property industry
|
CPPDSM4074A
|
Select and appoint contractors in the property industry
|
BSBREL401A
|
Establish networks
|
CPPDSM4009A
|
Interpret legislation to complete agency work
| Agent’s representative
The qualification for an agent’s representative is a statement of attainment comprising four units of competency from the CPP07 Property Services Training Package as shown in Table 3.18. The units were identified by the IAC, however the unit code nomenclature may have changed since this time.
It should be noted that the number of required units is different to what is currently required in all jurisdictions except New South Wales. This qualification will only be required by new applicants and has no impact on current licensees. Attachment D includes an overview of current requirements. See discussion later in this chapter.
Table 3.18: Qualification for an agent’s representative’s registration
Qualification for an agent’s representative
|
Statement of attainment comprising the following four units of competency from CPP07 Property Services Training Package:
|
Unit code
|
Unit title
|
*
|
Work in the real estate and business broking industry
|
CPPDSM4007A
|
Identify legal and ethical requirements of property management to complete agency work
|
CPPDSM4008A
|
Identify legal and ethical requirements of property sales to complete agency work
|
CPPDSM4009A
|
Interpret legislation to complete agency work
|
* A new unit of competency will be developed that covers real estate and business broking work.
Real estate auctioneer
The qualification for a real estate auctioneer is a statement of attainment comprising three units of competency from the CPP07 Property Services Training Package, as shown in Table 3.19. The units were identified by the IAC, however the unit code nomenclature may have changed since this time.
The qualification is a change to current qualification requirements in most jurisdictions, particularly Western Australia and the Northern Territory where currently there is no qualification requirement. Attachment D includes an overview of current requirements. See discussion later in this chapter.
Table 3.19: Qualification for a real estate auctioneer
Qualification for a real estate auctioneer
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Statement of attainment comprising the following three units of competency from CPP07 Property Services Training Package:
|
Unit code
|
Unit title
|
CPPDSM4019A
|
Prepare for auction and complete sale
|
CPPDSM4004A
|
Conduct auction
|
CPPDSM4008A
|
Identify legal and ethical requirements of property sales to complete agency work
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