full range of services candidate might receive is:
initial interview
opportunity to vent feelings
one-on-one counseling
individual assessment
individual coaching
psychological testing
resume writing assistance
financial planning advice
assistance with goal setting
job search strategy
support group
salary negotiation training and advice
business plan evaluation
family and spousal counseling
library use
computer use
job postings
interview training
Professional and mid-level manager career-transition services
Employees mid to lower level managers and professionals
Group services and additional individual services
In-house career centres organize 1 to 3 day training sessions
End of programme one-on-one session for individual
Training may include:
Group ventilation of feelings
Identification of career values, interests and style
Identification of skills
Training in identifying network of contacts
Setting new goals
Training in resume writing and interviewing
Generalized personal financial planning advice
Training in salary negotiations
Lower level employee career-transition services
In-house or external programmes for lower-level employee
Transition centre operating on self-help basis
Group training programmes sometimes provided - half to three day session focused on topics e.g. completing application form, compiling resume
Services and equipment provided at transition centre may be phones, desk space, library, job listings, support groups, job clubs, info on unemployment’s services
Training may include:
Group ventilation of feelings
Resume writing
Completing application forms
Developing contact network
Assessment of career values, interests and goals
Interviewing skills
Salary negotiations
Skill identification
Job search skills
Phone skills, dress and etiquette
Special services
Visually or hearing impaired or mentally or physically challenged
Employee assistance programmes available on a one-to-one basis for all who are affected by job loss
Assistance programmes include services such as grief and individual image counseling to help with negative emotions and self-esteem problems
6.4.2The Career-transition centre
Hub or home base of job-seeking candidate – source of information and inspiration
Physical elements can include:
Library of business magazines, specialized periodicals, newspapers, reference books
Notice board with job positions and listings from companies in surrounding community
Copier to make copies of job postings, resumes and company info
Fax machine to send and receive information
Kitchen area for coffee, tea and soft drinks, refrigerator and microwave
Training/conference room
Individual or shared working space
Private counseling offices
Activities include
Counseling sessions
Group training
Phone calls
Scheduling on-site interviews
Crises lines, 24 hour hot lines
Psychological elements include
Business like atmosphere
Convivial environment that encourages individuals but don’t allow them to become too comfortable