The Capacity Building and Training Manager’s primary role will be to work in a team to develop and ensure the implementation of the overall strategy of capacity development and training function in the ESAP2.
The aim of the Social Accountability and Capacity Development Team is to:
conduct training sessions in SA for relevant government officials, SAIPs, and other stakeholders to enable them to engage effectively in the social accountability program.
create and build capacities and skills of SAIPs on the use of SA tools and on facilitation of interface meetings between service users and service providers.
provide guidance to SAIPs on approaches for institutionalizing and sustaining social accountability including training and involvement of community based organizations and MBAs.
establish capacity (“Centers of Social Accountability”) at selected regional universities or training institutions to provide training for longer term goals.
The Manager will work closely with other team members and is responsible for preparing training and capacity building annual plans, which will include all stakeholders including local government officials and elected representatives at the federal, regional, woreda and kebele levels as well as to CSOs and other civic groups. In addition, the Manager will provide direction, leadership and analytical guidance to grantees on the implementation of the social accountability tools and mechanisms including entry and exit strategies.
The Manager, is responsible for the overall delivery of the training and capacity building program and its outputs and will ensure quality standards are adhered to in all aspects of delivery, including reporting.
Activities to be performed
The Manager will be required to provide significant technical input in the development and implementation of project activities and in their timely execution.
Activities will include but are not limited to:
implement the existing capacity development and training strategy and activities which includes capacity development; training and mentoring and support to the grantees;
develop, present and train on appropriate SA tools for a variety of audiences including the grantees, woreda officials, citizens groups;
Coordinate a pool of Social Accountability Practitioners to provide a sustainable resource for the use of social accountability tools, approaches and mechanisms by citizens and citizen groups; civil society organizations; local government officials; and service providers as a means to make basic service delivery more equitable, effective, efficient, responsive and accountable;
Assist in the creation of the Centers of Social Accountability in partnership with CSOs from ESAP1; academic institutions and other experts, which will include a mentoring and support strategy for grantees of ESAP2;
Take the lead and prepare an Interface Meeting Guide for the Grantees that will assist Grantees to implement and host multi-stakeholder meetings at the woreda and kebele levels.
Update the Social Accountability Guide for Grantees and additional toolkits when needed;
Written reporting requirements
The Manager will contribute to the narrative of the technical progress reports as required by the World Bank (inception report, quarterly reports, final report and other reports determined by the Team Leader)
The Manager will prepare and update on a quarterly basis the “Training and Capacity Building Annual Plan” for the Social Accountability and Capacity Building component of ESAP2, including an estimated operations budget for the next three months.
The Manager will be responsible for the preparation and delivery of social inclusion and local context sensitive Social Accountability Training Modules with Grantees; Interface Meeting Guide & Trainings, and further mentoring and guidance to the Grantees.
The Manager will report directly to the Team Leader on a day-to-day basis and to the Program Director at VNG International Headquarters on a monthly basis.
The Manager will work closely with, and support where necessary, the other three operating teams within the Management Agency (Financial Management Team, Grant Management Team and M&E Team).
Improved capacity of Grantees to empower citizens and citizen groups on the use of Social Accountability (SA) tools, approaches and mechanisms.
Citizens and citizens groups have their capacity developed such that they are increasingly aware of their rights, entitlements and responsibilities to contribute to, and to demand, better quality public basic service delivery.
The basic public service providers are more responsive and accountable to community and citizens priorities and needs.
Citizens and citizen groups and communities are increasingly involved in the planning, budgeting and implementation of the quality, quantity and access to basic public service delivery in the Woreda.