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Based on the World Bank supervision team’s analysis and observations, Selam re-surveyed 4 of the
study’s 38 woredas in order to produce a final data set which was approved by the World Bank. A
draft baseline report was submitted by Selam Consultants on April 20, 2014.
41. The
survey
collected
baseline
information
on
the
extent
of
knowledge
of
and
participation/engagement in basic public services delivery; household access to and usage of basic
services; and their perceptions of basic service delivery in the intervention sectors, especially its
quality. In addition, information on a wide variety of ‘control’ variables such as level of education,
poverty profile, and occupational status of the household members, in order to understand how
different populations interact and are impacted differently by ESAP 2 programming was done. The
results of the ESAP 2 on initial analysis yielded findings comparable to previous studies of citizen
engagement in service delivery in Ethiopia, and to other household level data sets in Ethiopia
9
. In
general, the data suggests significant room for improvement in citizen engagement with services,
relationships with public officials, and service quality. A detailed comparison of the results of this
baseline and the results of the ESAP 2 operational baseline survey undertaken by the Management
Agency is underway.
42. The TAG held discussions about highlights from the IE findings on May 8, 2014. The full draft report
from the consulting firm together with a summary report prepared by the Bank team will be shared
with the TAG for information and feedback during May followed by a presentation at the ESAP2 SC
meeting. The finally agreed report findings will serve to inform subsequent communications and
results stories about ESAP2 that the Bank team may plan or be requested to undertake in future. An
end-line survey is planned at the end of the project
10
. A detailed overview of findings of the World
Bank implemented IE is provided in
annex 4.
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