General report

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Global Infrastructure^¹⁴

The Global Infrastructure program provides an integrated approach to enhancing the capacity of developing countries to use information and communication technologies (ICT) in support of IP administration and to take advantage of global knowledge databases and networks; making available through free global databases the technological, scientific and marketing information developed worldwide by the intellectual property system; and developing, in cooperation with member states, platforms and tools that enhance cooperation and promote efficiencies by reducing redundant functionalities between IP Offices.
Modernizing IP Offices and enhancing their capacity to use ICT. We continued to assist IP Offices around the world to automate the processing of IP applications and, thereby, to provide improved services to stakeholders. Demand for WIPO’s assistance increased significantly in the past 12 months. More than 90 countries now receive some form of assistance in this area. More specifically:

62 offices use one or more of the WIPO-provided automation systems;
44 offices are using IPAS (Industrial Property Administration System);
14 offices are using AIPMS (Arab IP Management System);
16 offices are using WIPO Scan (a digitization and workflow management system);
two offices are using WIPO EDMS (electronic document management system).

Many requests for assistance are outstanding and are being prioritized according to the availability of resources. The data generated by the WIPO-provided automation systems are, with the kind cooperation of the participating IP Offices, not only used locally, but also used to populate the global IP databases made available by WIPO.

Global databases and other knowledge services. Major strides have been made over the past twelve months in the development of the Organization’s global databases and other services that improve access to knowledge products for developing countries and LDCs.
Around 14 million patent data sets from the PCT and 30 national or regional patent data collections are now searchable in PATENTSCOPE (an expansion from 8 million data sets covering 27 collections last year). New collections include those from Japan, Kenya and the Russian Federation. A new platform with higher performance characteristics has also been commissioned.
Several new functionalities have been added to PATENTSCOPE to improve access to its multilingual resources:

multilingual search is now available in 12 languages (an increase of three over last year) through WIPO CLIR (cross lingual information retrieval) by the addition of Dutch, Italian and Swedish (to, Chinese, English, French, German, Japanese, Korean, Portuguese, Russian and Spanish);
Microsoft machine translation has been integrated; and
KIPO (Korean Intellectual Property Office) machine translation has also been integrated.

The Organization’s machine translation and knowledge technologies have been shared with other United Nations (UN) entities, notably UN Headquarters in New York and the International Telecommunication Union (ITU). Other new functionalities added to PATENTSCOPE include support for technology markets through notifications of the availability of PCT applications for licensing.

WIPO’s Global Brands Database has been recognized as having world-class search and other functionalities. The expansion of its data coverage is now well underway. At the moment, in addition to data from the Madrid System, notifications of State insignia and the names and acronyms of intergovernmental organizations (Article 6ter of the Paris Convention) and registration of appellations of origin under the Lisbon System, the Global Brands Database includes data on marks registered in Algeria, Canada and Morocco. We hope to add collections from four further countries in the coming weeks.
In addition to the global databases, we have developed, in partnership with publishers and commercial database vendors, two other programs for enhancing access to technology and knowledge for developing countries and the LDCs. Under these programs, access to scientific and technical periodicals and commercial databases is available free for persons and institutions in LDCs or at very favorable preferential rates for those in middle-income developing countries. The Access to Research for Development and Innovation (aRDi) program provides access to leading scientific periodicals. The number of registered users in aRDi has increased from 25 institutions to over 70, with a further 30 in the process of becoming registered. The content available has increased from 200 to around 250 publications. The aRDi provides the basis for WIPO’s participation in the Research4Life (R4L) public-private partnership that includes similar programs from the Food and Agriculture Organisation (the AGORA program), United Nations Environment Programme (the OARE program) and the World Health Organisation (HINARI program). The R4L partnership has been extended by its partners beyond the initial
date set by the Millennium Development Goals of 2015 to at least the year 2020. The second program of WIPO in this area is the Access to Specialized Patent Information (ASPI) program, which enables patent offices and academic and research institutions in developing countries to receive free or low-cost access to sophisticated tools and services for retrieving and analyzing patent data.
In order to assist persons and institutions in developing countries to take advantage of the various technology and knowledge databases, we promote the establishment of Technology and Innovation Support Centers (TISCs). In the past year, 30 agreements have been signed for the establishment of TISCs, with initial training events on searching technology databases carried out in 12 countries, and intermediate and advanced training workshops conducted in a further 10 countries. Over 1,500 TISC staff have received training since the commencement of the TISC project three years ago.
Platforms and tools. Improvements have been made in the two platforms that the Organization offers for file-sharing, WIPO CASE (Centralized Access to Search and Examination) and WIPO DAS (Digital Access Service). A new version of CASE was made available to participating offices (so far, Australia, Canada and the United Kingdom). The improvements included patent family searching and remote access to the digital libraries hosted by the participating offices. Likewise, a new version of DAS was released, which offers a simplified and more attractive system for access to priority documents. Currently, eleven offices participate in DAS.
The international classification systems are indispensable tools for coherent IP administration worldwide. The process for the revision of these classifications has been accelerated in response to the quickening pace of both technological and business change. The IT systems that support publication and revision of the classifications have also been enhanced.

WIPO as a Global Reference for IP Information^¹⁵

In addition to our online databases and access services, WIPO provides a number of unique world references for IP information.
WIPO Lex is the world’s most comprehensive and authoritative resource of IP laws and treaties. It makes available online some 10,000 legal texts from nearly 200 jurisdictions in several languages. Global use of WIPO Lex has doubled since last year. Page views of the instruments in the database are nearing two million and WIPO Lex has become the fifth most widely consulted page on the WIPO website (up from its 10^th position last year and 19^th position when it was launched in 2010). The technical platform of WIPO Lex is being enhanced. The coverage of languages in which the database is available is also being enlarged. In addition to English, French and Spanish, it is expected that the database will be available in Arabic and Chinese soon. Already, the IP legal profiles of all Arabic-speaking countries and Chinese-speaking jurisdictions are fully accessible in those languages.
In November 2011, WIPO launched its first World Intellectual Property Report on the theme of The Changing Face of Innovation. This new economic publication series aims to explain, clarify and contribute to the analysis of IP trends, with a view to facilitating evidence based policy-making. The 2011 Report recognizes that innovation is a key ingredient
of sustained economic growth. It outlines how the innovation landscape has changed, and provides perspectives on important IP-related policy matters, including how to deal with increasingly crowded patent landscapes and how best to harness public research for innovation. Work is underway on the next World Intellectual Property Report, focusing on a different theme. The new report will be published in 2013.
In July this year, WIPO co-published the 2012 Global Innovation Index (GII) with INSEAD. The GII has evolved into a valuable bench-marking tool to facilitate the evaluation of innovation capacity by policy-makers, business leaders and other stakeholders. It is supported by Alcatel-Lucent, Booz Company and the Confederation of Indian Industry (CII) as Knowledge Partners.
We continue to improve our collection and reporting of data on IP activity worldwide, where the WIPO Statistics Database is the world reference. We have been able to expand the country coverage of our data as a result of a greater number of responses to our annual IP statistics survey. WIPO’s regular statistics publications now include the World IP Indicators, WIPO Facts and Figures, the PCT Yearly Review, the Hague System Yearly Review and Country Statistical Profiles.
The WIPO Guide on Surveying the Economic Contribution of the Copyright-based Industries continues to provide the leading world methodology for measuring the economic contribution of the copyright-based industries. Some thirty national studies based on the methodology have now been published, demonstrating the enormous contribution to GDP and to employment made by creative industries.

Engagement with Global Policy Issues^¹⁶

Several initiatives address the role of IP in relation to global policy challenges. The most mature is WIPO Re:Search, which is led by WIPO in partnership with BIO Ventures for Global Health (BVGH). Under the initiative, public and private sector organizations make IP and expertise available on a royalty-free basis to qualified researchers anywhere in the world in order to promote the development of new drugs, vaccines and diagnostics to treat neglected tropical diseases (NTDs), malaria and tuberculosis (TB). The consortium includes leading pharmaceutical companies and governmental and non-governmental research and health institutions. At the time of the launch of WIPO Re:Search in October 2011, it counted 30 members. By August 2012, membership had grown to 50, including 38 providers and potential users and twelve supporters. The WIPO Re:Search consortium has reached out specifically to research institutions in Africa, particularly those that are members of the African Network for Drug and Device Innovation (ANDI). Four ANDI centers, in Cameroon, Ghana and Kenya, are now members of WIPO Re:Search.
The WIPO Re:Search database includes 172 technology entries submitted by 17 different providers. The first three agreements for collaborative research under the terms of WIPO Re:Search were announced in August 2012, involving AstraZeneca, the UK-based pharmaceutical company, on the one hand, and two universities and one pharmaceutical company based in South Africa, on the other hand, which were given access to compounds and research data in respect of certain NTDs and TB.

Communications^¹⁷

In the past year, we have expanded considerably our use of social media as tools of communication. The purpose has been to address audiences that we would not otherwise reach and to acknowledge that more and more of our conventional audience is, changing its behavior and habits in relation to the sources and means through which it obtains information. Our approach to the use of social media has been incremental, with all decisions based on prior research and analysis to determine which platforms and which type of content best suit the needs of the Organization and its stakeholders. The need to ensure the sustainability of any new communication channels has also been a central consideration.
In addition to the WIPO You Tube Channel, and the popular annual World IP Day campaign on Facebook, we launched official WIPO presences in March 2012 on Twitter (micro blogging), Flickr (photo-sharing) and Scribd (publication-sharing). We exploited the full range of these social media to share with stakeholders and the wider public significant results achieved, such as the conclusion of the Beijing Treaty on Audiovisual Performances and the publication of the Global Innovation Index 2012. The most popular “tweets” since the launch have reached between 900,000 and one million people. We were encouraged to have achieved, within the first three months of the launch, a higher influence score on Twitter (as measured by Klout) than many comparable organizations with much longer established Twitter presences

Administration and Management^¹⁸

The Strategic Realignment Program (SRP) has guided the Secretariat over the past few years for the introduction of improvements in procedures, processes and management across the whole Organization. Through four Core Values (service orientation; accountability for results; working as one; and environmental, social and governance responsibility), 19 initiatives have shaped the future of numerous work areas. We are nearing formal completion of the SRP, which is planned for the end of 2012. Some initiatives will, of course, not yet be completed (for example, the Enterprise Resource Planning (ERP) system), but the Secretariat will move from a mode of intense process review and reform to one of continuous improvement.
The Internal Auditor plays a key role in support of the Chief Executive and management. A new Internal Auditor was appointed and commenced work this year. Several other key positions in the Internal Audit and Oversight Division (IAOD) were also filled. IAOD issued eight reports delivering about 85 recommendations for improvements. The areas audited and evaluated included program and project management, results-based management, human resources management and ICT management. IAOD followed up on recommendations from previous years to ensure that they had been addressed effectively. More than 95 percent of the recommendations of the past two years were accepted and management is making good progress towards implementation of all accepted recommendations. The backlog of cases for investigation is also now under control. IAOD’s work is closely scrutinized by the Independent Advisory and Oversight Committee (IAOC). I should like to record our thanks to the IAOC for its highly professional work.
A new Director of the Human Resources Management Department (HRMD) was also recently appointed and commenced work. One of the major internal exercises of the past year has been the revision of the Staff Regulations and Rules (SRR). Work on the revision was undertaken in a Consultative Group jointly chaired by, and composed of, representatives of management and of the staff. The Consultative Group worked tirelessly and professionally and I would like to record my deep appreciation for their excellent work, which will be before the Coordination Committee for consideration at this session of the Assemblies.
Following consultation with staff, a WIPO Code of Ethics was adopted earlier this year. A values-based, as opposed to rules-based, instrument, the Code is a short, high-level statement of principles in accessible language. A draft Whistleblower Protection Policy has been under consultation. A mandatory training program in ethics of all staff will also be launched later this year.
With the adoption of the new language policy in 2011, we have provided six-language coverage for all WIPO Committees from January 2012 and will be extending that coverage to all main bodies during the current biennium. We also aim to have all WIPO core publications available in the six official languages in the next biennium.
In addition to better language coverage, we have endeavored to improve conference management with the addition of webcasting and video on demand (VoD). Since January 2012, the proceedings of all major WIPO meetings, including the Beijing Diplomatic Conference, have been webcast and published on the Internet for VoD viewing. In total, 47 meeting days have been covered during the first seven months of 2012.
There will be a delay in the delivery of the new Conference Hall, which is now expected to be completed by the end of 2013. We are proceeding under a “classical mandate” of direct management of the construction project and have, by joint agreement of the parties, ended the contract with the general contractor. We have reinforced our internal team and management structure, as has the pilot, who assists us with the management of the project, and the architect. Our other construction project, the upgrade of the safety and security standards of the WIPO premises, is proceeding on track.
Let me finish by paying tribute to the staff of WIPO. I believe that this Report demonstrates that the staff have accomplished many things over the past year and have, in their sphere of responsibility, moved the Organization forward. We have many fine staff, who work in a highly professional, enthusiastic and dedicated manner. I am deeply grateful to them.

Francis Gurry
Director General

[Annex II follows]

INDEX OF INTERVENTIONS BY DELEGATIONS OF STATES; REGIONAL GROUPS; REPRESENTATIVES OF INTERNATIONAL INTERGOVERNMENTAL ORGANIZATIONS AND INTERNATIONAL NON-GOVERNMENTAL ORGANIZATIONS
(The numbers refer to the paragraphs in this document)
Delegations of States:

^¹⁹

^²⁰

^²¹

^²²

^²³

⁵

^²⁴

⁶

^²⁵

^²⁶

⁸

⁹

^²⁷

⁹

International Intergovernmental Organizations

International Non-Governmental Organizations

[End of Annex II and of document]

1 International patent applications under the Patent Cooperation Treaty (PCT) from China increased in 2011 by 33.4%.

2 PCT applications from the Republic of Korea increased by 8% in 2011.

3 By way of examples, on a much lower base than the bases of China or the Republic of Korea, in 2011 PCT applications from Brazil increased by 17.2%, from India by 11.2%, from the Russian Federation by 20.8% and from Turkey by 12.7%.

4 In 2011, the number of patent applications filed in Japan decreased marginally from 344,598 in 2010 to 342,610, whereas the number of PCT applications filed from Japan rose by 20.5%.

5 National Academies of Science, Rising to the Challenge: U.S Innovation Policy for the Global Economy.

6 “Worldwide R&D expenditures totaled an estimated $1,276 billion (purchasing power parities) in 2009. The corresponding estimate, 5 years earlier in 2004 was $873 billion. Ten years earlier, in 1999, it was $641 billion. By these figures, growth in these global totals has been rapid, averaging nearly 8% annually over the last 5 years and 7% over the last 10 years.” (National Science Board, Science and Engineering Indicators 2012, Chapter 4).

7 International Public Sector Accounting Standards (IPSAS).

8 See http://www.wipo.int/export/sites/www/meetings/pdocs/en/memberstates/observatory/pdf/observatory_jun_2012.pdf#table1

9 Strategic Goal II: The Provision of Premier Global IP Services.

10 Measured by reference to the base number of applications.

11 An application for patent protection for the same invention filed in more than one country.

12 Strategic Goal I: Balanced Evolution of the International Normative Framework for IP.

13 Strategic Goal III: Facilitating the Use of IP for Development.

14 Strategic Goal IV: Coordination and Development of Global IP Infrastructure.

15 Strategic Goal V: World Reference Source for IP Information and Analysis.

16 Strategic Goal VII: Addressing IP in relation to Global Policy Issues.

17 Strategic Goal VIII: A Responsive Communications Interface between WIPO, its Member States and all Stakeholders.

18 Strategic Goal IX: An Efficient Administrative and Financial Support Structure to enable WIPO to deliver its Programs.

19 On behalf of the Development Agenda Group (DAG).

20On behalf of the European Union and its member states.

21 On behalf of the African Group.

22 On behalf of the Group of Central Asian, Caucasus and Eastern European Countries (CACEEC).

23 On behalf of the Group of Central European and Baltic States (CEBS).

24 On behalf of the Group of Latin American and Caribbean Countries (GRULAC).

25 On behalf of the Association of Southeast Asian Nations (ASEAN).

26 On behalf of the Asian Group.

27 On behalf of Group B.

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