1.9.Form of examinations
The different forms of examination are as follows:
* written exams,
* oral exams.
A written examination shall mean an examination, during which students answer examination questions or carry out examination tasks in a written form on paper or computer. Examination papers submitted in written form shall be assessed and graded in the absence of the student. For purposes of the assessment of student’s papers, the teaching staff shall be permitted to ask any questions necessary to clarify the tasks carried out or answers given in a written form.
An oral examination shall mean an examination, during which the teaching staff assesses the oral answers and explanations of a student. An oral examination may also include a task to be carried out in written form either on paper or computer.
The form of the concluding examinations of a study course shall be determined by the department, subject to the approval of the Studies Department.
1.10.Quality management
A quality management system has been designed at SBAT for quality assurance that provides for the documentary regulation of the whole study process and regularly updates the documentary regulations. An internal audit system that foresees annual audit of all structural units exists in SBAT that ensures the effective implementation and management of study processes.
Heads of department and programme directors make regular hospitality visits to lectures to ensure the continuous control of study content quality. The observations made during the hospitality visits are then discussed with the lecturer.
A written student questionnaire was carried out during the 2nd semester of the academic year 2008/2009 involving 2 students from the 1st study year and 3 from the 2nd study year. The main results are as follows:
Why did you choose to study this particular programme?
Assessment of academic staff (10 point system):
average – 8.5
Are you satisfied with the Doctoral study programme "Communication Management"?
Fully satisfied– 1
Mostly satisfied– 4
Are you satisfied with lectures on weekday evenings?
Fully satisfied – 2
Mostly satisfied – 3
Are you satisfied with the opportunity to attend lectures and seminars conducted by visiting lecturers?
Fully satisfied – 4
Mostly satisfied – 1
Are you satisfied with the opportunity to present your research results and participate in conferences?
Fully satisfied – 4
Mostly satisfied – 1
Are you satisfied with the opportunity to publish your research results in proceeding?
Fully satisfied – 2
Mostly satisfied – 3
Are you satisfied with the cooperation with scientific advisor?
Fully satisfied – 4
Mostly unsatisfied – 1
Are you satisfied with the accessibility to literature necessary for studies at SBAT library and access to databases?
Fully satisfied – 3
Mostly satisfied – 2
Evaluate on whole satisfaction with the choice of study programme:
Fully satisfied – 2
Mostly satisfied – 1
Can’t tell – 2
Is it difficult to combine studies with work?
No difficulties – 1
Almost easy – 1
Difficult to tell – 2
Difficult – 1
How many hours per week do you spend on independent studies for research?
More than 20 hrs – 2
9 – 3 hrs – 2
Less than 3hrs – 1
Will you finish the doctoral thesis within the duration of the study programme?
Definitely – 3
Maybe – 1
No – 1
It should be concluded that the doctoral students are satisfied with the study programme and its organisation. The study programme profile is the strong point whereas cooperation with scientific advisor and compilation of doctoral theses is a weak point where student progress is inconsistent. The ESF scholarships (European Social Fund project “Doctoral study support at SBAT”) will hopefully help solve the problem with the best doctoral students receiving scholarships allowing them to successfully complete studies and defend their doctoral theses.
A survey among all SBAT staff is carried out annually where the personnel can express their opinion on various processes at SBAT, on professionalism of management, one’s wishes regarding work organisation and development of motivation system, recommendations for increasing efficiency of SBAT etc. The results of the survey are available at the Personnel department.
SBAT regularly monitors the satisfaction level of students and staff and is ready to introduce the latest quality management system principles. SBAT was awarded the Latvian quality award for small and medium sized enterprises in 2002.
ACADEMIC PERSONNEL INVOLVED IN THE IMPLEMENTATION OF THE PROGRAMME
The academic personnel of School of Business Administration Turiba has been formed since 1994. With the growth of SBAT there has been considerable staff turnover, however the situation has stabilised and 73% of the academic workload is carried out by permanent personnel elected at SBAT.
The academic personnel at SBAT are elected by the Senate in accordance to SBAT regulations and Academic personnel election regulations. SBAT publicly announces the position before the election. The Senate sitting on election of academic personnel is open and the results are fixed in the minutes. The academic personnel conclude an employment contract with SBAT upon election.
SBAT pays considerable attention to the further qualification and professional development of its academic personnel. SBAT has designed and implemented an academic personnel further education system. The academic personnel further qualification and lifelong learning system includes:
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Discussions and consultations during department meetings and in everyday meetings;
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Interdepartmental methodological seminars;
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Courses and seminars in the particular branch;
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Professional further development courses;
-
Studies in postgraduate and doctoral programmes.
The further qualification of permanent academic personnel is financed by SBAT and studies in postgraduate and doctoral programmes are financed by loans. The loans are repaid by the respective SBAT academic personnel working a number of years at SBAT. This opportunity is being availed by the Doctoral study programme "Communication Management" students. Academic personnel regularly participate with reports at conferences; attend courses and seminars on topical issues in the given branch that strengthen the link between theory and practice. With the activation of international cooperation academic personnel conduct visiting lectures abroad. Academic personnel practitioners enhance their pedagogical skills and knowledge at departmental meetings and interdepartmental methodological seminars. The lectures conducted by academic personnel are regularly observed during hospitality visits and the observations are discussed later with the respective personnel. Regular student surveys are carried out at SBAT on the performance of academic personnel that are taken into account while enhancing professional development.
Altogether 21 academic personnel are involved in the implementation of the programme (refer Table 2).
Table 2. Academic personnel involved in the programme
No.
|
Name, Surname
|
Degree, Permanent or visiting lecturer
|
Study course (the respective mandatory (A) or elective part (C) is shown in brackets)
|
1.
|
Jaakko Lehtonen
|
Dr. phil., Prof., permanent staff member
|
Integrated marketing communication (A), Risk and crisis communication (C), Scientific research methodology and research methods (A)
|
2.
|
Gundar J. King (Gundars Ķeniņš-Kings)
|
PhD, Dr. hab. oec., Prof., visiting lecturer
|
Strategic issues management and communication management models (A)
|
3.
|
Ieva Kalve
|
Dr. oec., Assist. Prof., permanent staff member
|
Strategic issues management and communication management models (A)
|
4.
|
Andris Pētersons
|
Dr. sc. soc., Assist. Prof., permanent staff member
|
Strategic issues management and communication management models (A)
|
5.
|
Jānis Načisčionis
|
Dr. iur., Prof., permanent staff member
|
Public administration and government communication (A), Commercial law and communication law (C)
|
6.
|
Stephan Russ-Mohl
|
Dr. rer. soc., Prof., visiting lecturer
|
Economic analysis of interaction of public relations and journalism (C)
|
7.
|
Mārtiņš Boiko
|
Dr. phil., Dr. filol., Prof., visiting lecturer
|
Scientific research methodology and research methods (A)
|
8.
|
Ainārs Dimants
|
Dr. phil., Assoc. Prof., permanent staff member
|
Contemporary mass communication theories (A), Communication Science and journalism (C)
|
9.
|
Deniss Hanovs
|
Dr. art., Assoc. Prof., visiting lecturer
|
Public administration and government communication (A), Advertising and brand management (C)
|
10.
|
Sergejs Kruks
|
Dr. phil., Assoc. Prof., visiting lecturer
|
Contemporary mass communication theories (A), Business communication culture (A)
|
11.
|
Marlis Prinzing
|
Dr. rer.pol., visiting lecturer
|
Business communication culture (A)
|
12.
|
Aldis Baumanis
|
Dr. paed., Assoc. Prof., permanent staff member
|
Higher education pedagogy and management (A)
|
13.
|
Valdis Blūzma
|
Dr. hist., Prof., permanent staff member
|
International politics and communication (C)
|
14.
|
Jānis Broks
|
Dr. phil., Assoc. Prof., permanent staff member
|
Contemporary social processes and social management (C), Scientific research methodology and research methods (A )
|
15.
|
Guntis Zemītis
|
Dr. hist., Assoc. Prof., permanent staff member
|
International politics and communication (C)
|
16.
|
Vilis Daberts
|
Dr. phil., Assoc. Prof., visiting lecturer
|
Scientific research methodology and research methods (A)
|
17.
|
Sandra Mihailova
|
Dr. psych., Assoc. Prof., visiting lecturer
|
Higher education pedagogy and management (A)
|
18.
|
Anna Ābeltiņa
|
Dr. oec., Assoc. Prof., permanent staff member
|
Knowledge and innovation management (A)
|
19.
|
Daina Škuškovnika
|
Dr. psych., Assist. Prof., permanent staff member
|
Management and communication psychology (A)
|
20.
|
Ineta Lūka
|
Dr. paed., Assist. Prof., permanent staff member
|
Foreign language (A)
|
21.
|
Aija Poikāne-Daumke
|
Dr. phil., visiting lecturer
|
Foreign language (A)
|
The academic personnel involved in the implementation of the programme are as follows (refer SBAT Personnel department report in appendix):
-
Academic personnel with PhD degrees – 21;
-
Academic personnel, permanent staff members – 12;
-
Academic personnel involved in implementation of mandatory part of the programme, permanent staff members – 10 (out of 17);
-
Communication Science professors and associate professors – 5 Jaakko Lehtonen, Stephan Russ-Mohl, Ainārs Dimants, Deniss Hanovs, Sergejs Kruks;
-
Communication Science professors and associate professors, permanent staff members – 2 (Jaakko Lehtonen, Ainārs Dimants);
-
Professors and associate professors, permanent staff members – 8 (Valdis Blūzma, Jaakko Lehtonen, Jānis Načisčionis, Anna Ābeltiņa, Aldis Baumanis, Jānis Broks, Ainārs Dimants, Guntis Zemītis);
-
Assistant professors, permanent staff members – 4 (Ieva Kalve, Ineta Lūka, Andris Pētersons, Daina Škuškovnika).
The main directions of academic personnel selection renewal, training and development policy over the next 6 years are as follows:
-
Develop methodological work with scientific advisors of doctoral theses, including those working in related fields and programmes by activating not only their participation in doctoral theoretical seminars but also in the further development of the programme and the interdisciplinary profile of the academic personnel with a focus on Communication Science;
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To unite the academic personnel involved in the programme from various SBAT departments in joint communication research projects thereby developing productive synergy, competence and expertise in Communication Management as well as providing doctoral students the opportunity of participating in such projects (e.g., compilation of Latvian Communication terminology dictionary);
-
Involve young teaching staff with PhD in Communication Science, who are able to lecture in Latvian language as academic personnel for the programme (e.g., on going negotiations with Baiba Pētersone who obtained PhD in public relations from the University of Georgia (USA) in 2009;
-
Further the implementation of cooperation programme with Riga Stradins University, incl. those with young doctors who have defended their theses in communication topics (e.g., Anda Rožukalne, who has lectured at SBAT Department of Communication Science on a temporary basis);
-
Develop the cooperation with other Latvian higher education academic personnel in particular with scientific advisors for doctoral theses (e.g., Sandra Veinberga, senior researcher in Communication Science at University of Liepāja).
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