The Ministry of Education of Azerbaijan Republic unec sabah azerbaijan State Economic University

The Ministry of Education of Azerbaijan Republic
UNEC SABAH

Azerbaijan State Economic University

Service Quality and Customer Satisfaction in Service Marketing
𝐒𝐭𝐮𝐝𝐞𝐧𝐭: 𝒢𝓊𝓁𝓃𝒶𝓇 𝑀𝒶𝓂𝓂𝒶𝒹𝑜𝓋𝒶

𝐒𝐮𝐩𝐞𝐫𝐯𝐢𝐬𝐨𝐫: 𝑅𝒶𝓂𝒾𝓁 𝒥𝒶𝒷𝒷𝒶𝓇𝑜𝓋

May 2019

𝓐𝓒𝓚𝓝𝓞𝓦𝓛𝓔𝓓𝓖𝓜𝓔𝓝𝓣𝓢

First and foremost, I would like to thank my research supervisor Ramil Jabbarov. As a result of his rich experience and knowledge sharing with me, this work has come to an end.

Also, I would like to thank all respondents for their participation in the survey who supported my work in this way and helped me get results of better quality.

And finally, I would like to thank my family for their great help and support.