1. What is tourism?


Who constantly do repair and maintenance work? a) hotel personnel b) managers c) washing staff d) laundry and valet service 228



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227. Who constantly do repair and maintenance work?

a) hotel personnel b) managers

c) washing staff d) laundry and valet service
228. Some hotels, particularly those in the resort category, have …….. grounds that must be maintained as carefully as the hotel’s ……….

a) exterior, interior b) first, hall

c) outside, inside d) second, rooms
229. Who has a staff of gardeners?

a) the head groundkeeper b) manager

c) hotel staff d) hotel personnel
230. What do a staff of gardeners do?

1. water lawns 2. paint rooms 3. cut grass 4. plant flowers and trees

5. repair worn or damaged furniture 6. patch carpets

a) 1,3,4 b) 3,4,6

c) 2,5 d) 2,3,5
231. Who must the house keeping staff coordinate its activity with?

a) the front desk b) executive manager

c) the manager d) head groundkeeper


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