14h Lectures (7 sequences)

Review or create:

• Review or create:

• Quality objectives that align with business objectives
• Quality Policy
• Quality Manual (Level I document)
• SOPs (Level II documents)
• Need to address a minimum of 6 areas
• Work Instructions (Level III documents)
• Forms (Level IV documents)

• Create QMS performance metrics

• Begin Management Review Meetings

• Conduct Internal Auditor training

• Perform internal audits

• Respond to internal audits and fill gaps

• Focus on document control, recordkeeping,

• continual improvement and management review

Research and select a 3rd party registrar

• Research and select a 3rd party registrar
• Optional Pre-assessment meeting (you actually get some consulting)
• Will need at least two Management Review meetings
• Will need a full cycle of internal audits
• Practice certification
• Respond to gaps
• Formal certification

Are you accredited by a signatory to the International Accreditation Forum?

• Are you accredited by a signatory to the International Accreditation Forum?

• Are you qualified to audit in our industrial class?

• Can you accommodate our expected registration date?

• May I speak to some of your current customers to get a feel for your customer service?

Ask to interview the lead auditor who will be assigned:

• Ask to interview the lead auditor who will be assigned:

• Can you tell me about your experiences working in our industry?
• How are major nonconformities handled?
• How do you feel about disagreements when they arise between you and the customer?
• Can you tell me about an audit situation when you and a customer had a disagreement on interpretations and how the disagreement was resolved?
• What are the three most important things I should know about you?

Understand all the costs:

• Understand all the costs:

• What is the fee per auditor day?
• Will we be billed for travel time?
• (Of course you will be charged for actual travel, lodging and meals)
• Get a list of all other fees:
• Application fee
• Admin fee
• Report writing fee
• Maintenance fee
• Use of logo fee

Assume $1300 per auditor day

• Assume $1300 per auditor day

• 1st year certification

• Admin fee $ 500
• Pre-Assessment fee (2 days) $2600
• Pre-Assessment travel $1000
• Practice certification fee (3 days) $3900
• Practice certification travel $1200
• Formal certification fee (5 days) $6500
• Formal certification travel $1600

• 2nd year surveillance

• Admin fee $ 500
• Surveillance fee (2 days) $2600
• Surveillance travel $1000

• 3rd year recertification

• Admin fee $ 500
• Recertification (5 days) $6500
• Recertification travel $1600

• THREE YEAR TOTAL $30000

1 - QU'EST-CE QUE L'AUDIT ?

• 1 - QU'EST-CE QUE L'AUDIT ?

• 2 - EN QUOI CONSISTE L'AUDIT ?

• 3 - QUI EST CONCERNE? QUI INTERVIENT ?

• 4 - COMMENT SE DEROULE UN AUDIT ?

LA QUALITE ET LE GISEMENT DE NON QUALITE

• LA QUALITE ET LE GISEMENT DE NON QUALITE

• L'AUDIT C'EST ... CE N'EST PAS

• DEFINITIONS AUDIT ET DIAGNOSTIC QUALITE

• PLACE DE L'AUDIT DANS LA DEMARCHE QUALITE

1 - QU'EST-CE QUE L'AUDIT ?

• 1 - QU'EST-CE QUE L'AUDIT ?

• 2 - EN QUOI CONSISTE L'AUDIT ?

• 3 - QUI EST CONCERNE? QUI INTERVIENT ?

• 4 - COMMENT SE DEROULE UN AUDIT ?

PLACE DE L ’AUDIT DANS LE MANAGEMENT

• PLACE DE L ’AUDIT DANS LE MANAGEMENT

• PRISE EN COMPTE DU REFERENTIEL DE L ’ENTREPRISE

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