Par les autres participants à l’audit (auditeur, observateur, expert,…)
Par les membres du bureau du BEQA qui peuvent avoir à l’examiner
Par ceux qui vont mettre en œuvre les actions d’amélioration
Le style est libre, mais néanmoins factuel (on peut employer le temps présent)
Utilisation du modèle de rapport d’audit préconisé, reflet de la culture de l’organisme
Utilisation du modèle de rapport d’audit préconisé, reflet de la culture de l’organisme
Sa diffusion est maîtrisée, une note d’envoi du responsable d’audit vers le client, avec suggestions et commentaires sur le déroulement de l’audit, peut aider à la compréhension
Les actions:
De capitalisation: les écarts +
D’amélioration: traitement puis solde des écarts –
Seront aussi aisément que possibles mises en œuvre, le suivi tracé!
De la première page: cadre, champ, unité référentiel, acteurs et fonctions,dates, références,…libellé explicite de l’audit (de SM, de processus)…
De la première page: cadre, champ, unité référentiel, acteurs et fonctions,dates, références,…libellé explicite de l’audit (de SM, de processus)…
Des aides à la lecture: page d’explications
De la page de synthèse: contexte, points forts, points à améliorer
Du tableau de synthèse des items examinés, avec le repère des écarts (codification…NC1, R2,…)
Des fiches d’efficacité: fiches d’écart négatif (remarques, non conformités), et fiches d’écart positif ?…codifiées
C’est le constat des faits:
C’est le constat des faits:
Ex: Il n’existe pas de document qui explicite le programme d’audits internes de l’organisme.
Ce ne sont pas des recommandations ou pire des directives: ex l’audité doit….
C’est formulé par rapport aux exigences et attentes:
De la norme
Du client
…a bien identifier (références!.. de la norme, des exigences client)
Certains organismes n’utilisent que les fiches d’écart, avec une page de présentation….un peu juste!…d’autres pratiquants font un laïus…!
Certains organismes n’utilisent que les fiches d’écart, avec une page de présentation….un peu juste!…d’autres pratiquants font un laïus…!
1 page (5 au total): présentation, aide à la lecture, synthèse, tableau de synthèse, liste des documents
Quelques pages pour le corps du rapport
1 page par fiche d’efficacité (+ et -)
Le total doit être compris entre 5/6 pages et moins de 20!….au delà on peut douter de la lecture!
Convenir de :
Convenir de :
Conserver ou détruire les documents relatifs à l'audit.
L'audit est fini lorsque toutes les activités du plan d'audit ont été réalisées et que le rapport d'audit approuvé a été diffusé.
Évaluer pour faire évoluer :
Évaluer pour faire évoluer :
pertinence des propositions d'actions correctives
le suivi des actions par le commanditaire
Risques : des actions de changement qui génèrent l’immobilisme,
audits non exploités.
Remarque : Concerne une façon de procéder qui ne répond pas totalement aux exigences pour le critère considéré (défauts de maîtrise ou insuffisance de formalisme), mais qui est sans conséquence sur la qualité du produit ou de la prestation.
Remarque : Concerne une façon de procéder qui ne répond pas totalement aux exigences pour le critère considéré (défauts de maîtrise ou insuffisance de formalisme), mais qui est sans conséquence sur la qualité du produit ou de la prestation.
Non-conformité : Caractérise un écart par rapport au référentiel ou aux exigences spécifiées pour le critère considéré, qui a ou qui pourrait avoir des conséquences sur la qualité du produit ou de la prestation et qui nécessite impérativement une action corrective et/ou préventive.
Pour l'appréciation des conséquences, l'auditeur prendra, si besoin, l’avis d’un expert du domaine audité.
It is an Environmental Management System (EMS) that uses a continual improvement approach in achieving and demonstrating sound environmental performance.
It is an Environmental Management System (EMS) that uses a continual improvement approach in achieving and demonstrating sound environmental performance.
The goal is for organizations to control the impacts that their activities, products and services have on the environment.
ISO 14000 is the standard, and ISO 14001 is the document containing the requirements.
Organizations are becoming increasingly concerned in achieving & demonstrating sound environmental performance, often delivering cost savings.
Organizations are becoming increasingly concerned in achieving & demonstrating sound environmental performance, often delivering cost savings.
Marketing Tool: Shows customers, shareholders, vendors, etc. that you are a “Good Corporate Citizen”
“It is Everyone’s Job to Protect the Environment”
“Protect the land, the air, and the water by
preventing or reducing pollution”
The organization must develop an effective system that meets the requirements of the Standard.
The organization must develop an effective system that meets the requirements of the Standard.
Document, implement and maintain the system.
The EMS documents need to be controlled.
Follow a Plan-Do-Check-Act approach.
Plan - Establish the objectives and processes needed to deliver the results (in line with the EMS).
Do - Implement the needed processes of the EMS.
Check - Check the processes against the policy, objectives, targets, regulations, and report on the results. (Auditing)
Act - Take actions that will continually improve the EMS.
Top Management must be committed to and involved in the design and implementation of the EMS.
Top Management must be committed to and involved in the design and implementation of the EMS.
They will write the Environmental Policy and be responsible for making sure it is communicated and implemented.
Many specific responsibilities are assigned to Top Management to ensure their input and participation.
After implementation Management will conduct management review to ensure continued effectiveness of the system.
The EMS must clarify what resources, human and physical are required to create safe products and operations.
The EMS must clarify what resources, human and physical are required to create safe products and operations.
During development of the system you will determine how to ensure competent personnel, identify training that is required, and identify the infrastructure and work environment required
Your organization will need to plan all of the processes that go into making your product to ensure safe conditions.
Your organization will need to plan all of the processes that go into making your product to ensure safe conditions.
You will need to state of scope of the EMS and clearly identify the products and define the locations or sites that are part of the EMS.
An initial environmental review will be needed.
An initial environmental review will be needed.
An assessment of environmental aspects and their Impacts will have to be performed.
Regulatory, legal and other requirements will need to be identified.
Environmental programs with targets and objectives will need to be established, implemented and evaluated on an ongoing basis.
Environmental programs with targets and objectives will need to be established, implemented and evaluated on an ongoing basis.
Emergency preparedness procedures will be required to address potential accidents and emergencies.
Measuring and monitoring of product and process characteristics that can have an impact on the environment will be required.
Measuring and monitoring of product and process characteristics that can have an impact on the environment will be required.
- Measuring and monitoring equipment will need to be
controlled and calibrated.
- A process will be needed for the Environmental Safety
Team to evaluate compliance to legal and other
requirements.
Establish and document a system for controlling nonconformities.
Establish and document a system for controlling nonconformities.
When specified product and process limits are exceeded potentially unsafe conditions must be identified, assessed, controlled and dispositioned appropriately.
Identify corrections and corrective actions to mitigate environmental impacts and to eliminate the nonconformity and its cause.
Establish the internal audit process.
Establish the internal audit process.
- Train auditors, and plan internal audits to establish an
audit program that will determine if the EMS is effective
and up to date.
Control the records associated with the EMS.
Conduct regular management reviews to ensure effectiveness of the EMS.
Continually improve the EMS through the use of:
Continually improve the EMS through the use of:
Management reviews
Internal audits
Corrective actions
Analysis of data / results
Update the EMS
You will need to develop an implementation plan that covers:
You will need to develop an implementation plan that covers:
Education on the contents of the standard
Determine your position with regards to the environment and the requirements of ISO 14001
Analyze the shortcomings and close the gaps.
A timeline of the implementation steps based on the gap analysis
Time to run the Environmental Management System, collect records and make improvements before your registration audit.
1. You must determine your position with regards to the environment:
1. You must determine your position with regards to the environment:
Are there GAPS that need to be bridged?
What are they and where are they located?
How can they be improved?
Who will be taking corrective / preventive actions?
2. Your environmental position needs to be analyzed so that the GAPS can be bridged / closed.
3. Conduct a Gap Analysis – Complete a series of assessments in the following order:
3. Conduct a Gap Analysis – Complete a series of assessments in the following order:
Identify Environmental programs with objectives and targets
4. Based on the results of the assessments, implement Improvement actions.
Appoint a Management Representative
- This individual will be the ISO project manager.
Assign a Environmental Safety Team
This team will be active in the design and development of the EMS and participate in the on going operation of the system.
Assign a Management Team
- This team will be providing the direction and guidance for the
development and implementation of the EMS.
The Management Team will act as a steering team for the project, assigning responsibilities, providing resources and coordinating the project.
The Management Team will act as a steering team for the project, assigning responsibilities, providing resources and coordinating the project.
The Management Team can assign task teams to work on specific processes that must be designed and documented for the EMS.
Each task team will evaluate the current process that they are assigned to and the requirements of the standard.
Each task team will evaluate the current process that they are assigned to and the requirements of the standard.
A new or modified process will be developed, documented and submitted to the Management Team for review and approval.
After the task teams have designed and documented a new or modified process, it must be implemented.
After the task teams have designed and documented a new or modified process, it must be implemented.
Train all employees that are involved in the process
When the required processes have been implemented, start your internal audit program and management review meetings.
Use information / results from internal audits and management review to make improvements to the EMS.
Use information / results from internal audits and management review to make improvements to the EMS.
Run your system long enough to generate records for the Registrar to audit.
Make sure all employees are trained on ISO 14001
Have a Registrar conduct your Registration Audit.
The ISO 14001 Workbook
The ISO 14001 Workbook
This is a series of 30 detailed checklists, exercises and instructions that take you through 30 systematic tasks for your organization to consider and complete.
EMS Manual, Procedures and Forms.
Move your project along with our professionally designed documentation.
This package provides Microsoft Word templates to use as a foundation for your EMS.
Customize this Environmental Manual including procedures, forms, and tables to save time and ensure an efficient, effective system.
