College of education and behavorial study departement of educational planning and management assessing the practice of diversity management in

3.6 Data Collection Procedure 
In order to collect data for the study, the researcher first took a letter from Addis Ababa 
University Department of Educational Planning and Management for the organizations and 
obtained the necessary permission for cooperation from the school leaders one week prior to the 
administration of the instruments. The researcher explained the objectives of the study to 
principals and some teachers and asked their willingness to take part in the study. Most of them 

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were willing to participate. To gather adequate data, qualitative and quantitative ways of data 
gathering instruments were used. 
Regarding the questionnaire, the majority of the students filled in the classroom and returned and 
few of them took it to their homes. The next day, except two students, the others gave back the 
questionnaires. Additionally, the researcher distributed the questionnaires to department heads 
making the necessary arrangements about the time.
All of them returned the questionnaire the next day. For the interview data, the researcher made 
necessary arrangements with the leaders and teachers and all were available on the agreed days. 
The interviews were recorded and checked with the responder questionnaires responses. For the 
observation data, the researcher prepared check list and observed and took notes properly that 
helped to compare interviewers response whether it was the same or not. 
3.7 Data Analysis 
Choosing suitable data analysis method is central point in any research process. Data collected 
through quantitative and qualitative instruments were organized according to the relationship 
they have in answering the assumed research questions. Regarding the quantitative data, 
responses were categorized and tallied before presentation, analysis and interpretation of the data 
was made. Descriptive statistical procedure was utilized to summarize statistical variables in 
tables and calculate standardized values, which helped the score transformation placed variables 
on common scale for easier visual comparisons. The researcher used percentage to analyze and 
summarize the identification, diversity information of the respondents. respondents ‗views 
throughout the summative Liker response data, i.e., to analyze variability of each respondent‗s 
opinion in his/her response. In addition to this, a narrative analysis was used to examine the 
practices and challenge of diversity management in government secondary schools in students 
learning process in the study schools in terms of success and gaps gained or missed within the 
framework of presupposed questions and the urgent needs of observed government secondary 
schools. The qualitative data, obtained with the means of interview was analyzed using certain 
preliminary procedures for looking relationships to answer the basic research questions. 76 
Unlike the quantitative data, in which data collection was generally compiled in figures, the 

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qualitative data analysis was presented in a descriptive format. Hence, data from the two sources 
(directors and teachers) obtained by similar formats were reviewed line by line in detail as the 
concept of investigation became clearly understood.